Zendesk Support Customer 360 App
Embed BI dashboards in Zendesk for instant customer context
Works with Looker, Tableau, Power BI, Metabase, Mode and other modern BI tools
14-day free trial
$4 per agent per month
No credit card required. Sign up with coupon code TRIALWOCC.
Bring your favorite reporting tool to Zendesk
Give agents instant customer context without switching screens. Embed your BI dashboards directly in Zendesk. No dev work or consultants required.
Dynamically filter with placeholders
Use special placeholders to automatically look up customers by email, user ID, or any field. Simply incorporate the desired placeholder into your dashboard URL.
Deep linking
Add dynamic buttons that deep-link to your admin tools and third-party systems.
360 customer view
In just minutes, you’ve turned your Zendesk into a CRM. Agents can now access important, contextual data directly from the ticket.
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Boost agent productivity
Get 25% more done by not having to switch between apps to research the customer.
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No code required
Innovate quickly and fine-tune dashboards without any dev work.
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Your data is safe
Customer 360 runs inside your Zendesk and does not connect to any third-party services. None of your data will be collected.
“Since the app is able to look up the requester email and automatically filter Looker dashboards accordingly, there are no clicks needed. Agents literally have information at their fingertips! Happy customers!”
— Liis Saar, Director of CX Tools & Systems at FabFitFun
“We started using Customer 360 because building an internal read-only dashboard for our support agents would take too much eng time and resources to finish. I was able to build a dashboard in a day or two and increase our agent's performance by 25%…”
— Victor, Scale AI
