Zendesk Support Customer 360 App
Unlock the power of your customer data by embedding dashboards in Zendesk.
Supported reporting tools: Looker, Power Bi, Tableau, and Mode Analytics.
14-day free trial
$4 per agent per month
No credit card required with coupon code TRIALWOCC
Bring your favorite reporting tool to Zendesk
Leverage your existing dashboards to provide agents with a 360-degree customer view in Zendesk. No code required.
Dynamically filter with placeholders
Use special placeholders to automatically look up customers by email, user ID, or custom field. Incorporate the appropriate placeholder into your dashboard URL.
Custom buttons
Create shortcuts to the customer’s profile in your admin tool or third-party system.
360 customer view
In just minutes, you’ve turned your Zendesk into a CRM. Agents can now access important, contextual data directly from the ticket.
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Boost agent productivity
Get 25% more done by not having to switch between apps to research the customer.
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No code required
Innovate quickly and fine-tune dashboards without IT. No custom integration work required.
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Your data is safe
Customer 360 runs inside your Zendesk and does not connect to any third-party services. None of your data will be collected.
“Since the app is able to look up the requester email and automatically filter Looker dashboards accordingly, there are no clicks needed. Agents literally have information at their fingertips! Happy customers!”
— Liis Saar, Director of CX Tools & Systems at FabFitFun
“We started using Customer 360 because building an internal read-only dashboard for our support agents would take too much eng time and resources to finish. I was able to build a dashboard in a day or two and increase our agent's performance by 25%…”
— Victor, Scale AI
