Customer 360

Embed BI dashboards in Zendesk for instant customer context

Try it free on Zendesk Marketplace
Try it free on Zendesk Marketplace
 

About Customer 360

Customer 360 embeds your existing BI dashboards — from tools like Looker, Power BI, or Metabase — directly in the Zendesk sidebar. Agents see rich customer data right alongside every ticket, without switching tabs. No dev work or consultants required for setup.

 

What's included

Place dashboards on the ticket, user, or organization sidebar
Automatically look up customers by email or any field
Add dynamic buttons that deep-link to your admin tools and third-party systems
Works with Looker, Power BI, Metabase, and more
Available on
Zendesk Marketplace
Free trial available
Customer stories

What teams say about Customer 360

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““Since the app is able to look up the requester email and automatically filter Looker dashboards accordingly, there are no clicks needed. Agents literally have information at their fingertips! Happy customers!””

L
Liis Saar
Director or CX Tools
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“We started using Customer 360 because building an internal read-only dashboard for our support agents would take too much eng time and resources to finish. I was able to build a dashboard in a day or two and increase our agent’s performance by 25%…

V
Victor
Scale AI

Ready to try Customer 360?

14-day free trial available on the Marketplace

Get it now →
Get it now →